Terms and conditions
The following conditions apply all orders. AQUARIB ship to the following countries:
· Austria
· Belgium
· Czech Republic
· Denmark
· Finland
· France
· Germany
· Greenland
· Ireland
· Italy
· Luxemburg
· Netherlands
· Norway
· Poland
· Portugal
· Spain
· Sweden
· Switzerland
· United Kingdom
AQUARIB is owned and operated by:
AQUARIB A/S
Damholtvej 18
DK-7441 Bording
Denmark
Mail: jesper@aquarib.com
Telephone: +45 97 15 38 30
Tax-ID: DK38183591
Danish Tax-ID: DK28853866
Physical store
AQUARIB has a physical store in Denmark, where you can see and pick up our products. Opening hours can be seen at www.aquarib.com.
Ordering and payment
Only persons of legal age can order at AQUARIB. When ordering you will be asked to agree to the terms and conditions. A copy of the agreement will be attached to you in the order confirmation email.
All prices include TAX and VAT.
Payment, we accept:
All major credit cards
PayPal
Klarna Pay later
Klarna Financing
The payment options Pay later and Financing are offered in cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Further information and Klarnas user terms can be found here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Shipping
All prices include TAX and VAT. Free delivery from EUR 99. Shipping is 3-5 business days (except Greenland).
When we ship your purchase you will receive tracking information provided to your mail.
Right of Withdrawal
According to consumer law, returning an order for any reason and without justification is possible for you as a customer within 14 days. Returned products must be in the same condition and quantity as they were when you received them.
Claims Handling
All items at AQUARIB are thrusted 24 moths of warranty. This warranty covers all deficiencies of the product. Incorrect use of the product or other injurious behaviors that have led to shortages is not covered by warranty. When a claim is approved you either get it repaired or replaced, a refund or reduction in price, depending on the specific situation. You must process your claim within a reasonable time after you have found the defect. Claims within two months are always considered as being timely.
Privacy policy
This policy is about the processing of personal data describes how we collects and treats information about you. The Privacy Policy applies to data submitted by you, or data collected through our website. We is data controller of personal data collected through our website. If you have questions or remarks regarding this privacy policy, or if you want to use one or more of your rights, please direct your inquiry by mail to customer@aquarib.com.
When you visit the homepage, we automatically collect information about you and your use of the homepage, eg. about your browser, IP-address, pages that you visit and which search terms you use. We do that to optimize the user experience and the functionality of the homepage and to do targeted marketing, including retargeting through Facebook and Google. When you purchase a product or communicate with us through the website, we collect the data you submit, eg. Name, address, email, phone number, payment type, delivery type, which products you purchase, which products you have returned and the IP-address from which the purchase was made. The IP-address is collected in order to prevent fraud. Information about your purchases can also be treated, in order to comply with legal requirements, including bookkeeping and accounting.
Recipients of personal data
Data about your name, address, email, phone number, is passed on to the carrier that handles the delivery of the purchased items to you. Data can be passed on to external partners, who will treat the data on our behalf. We use external partners for technical operations and improvements of the website, distribution of newsletters and targeted marketing, including retargeting and to get your reviews of our website and products. The Data Processors are prohibited from using the data for any other purpose than to fulfill their agreement with us and are all subject to confidentiality regarding the use of the data. We have entered into written Data Processing agreements with all Data Processors, which treat personal data on our behalf. In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice. In order to create transparency about the treatment of your data, we as Data Controller have to inform you about your rights. Below you will find a list of rights that you are entitled to as a customer from us. If you want to make use of any of these rights, you are welcome to make us a written request.
Right of access
You are at all times entitled to request a copy of the data that we have processed from you.
Right to rectification
If you see any errors in your personal data, you have the right to have it corrected or updated.
Right to erasure
You have the right to have all - or part of - your personal data deleted by us, eg. if you revoke your consent, and we do not have a different legal basis to continue processing your data. We are not obligated to delete your personal data if they are necessary for us to fulfill our legal obligations, or to establish, exercise or defend a legal claim.
Right to restriction of processing
You may in certain cases have the right to have the processing of your personal data limited, to only storage, for example, if you believe that the information we are processing is incorrect.
Right to data portability
You may in some cases have the right to obtain personal data, which you have provided us. In these cases you will get the data in a structured and commonly used machine-readable format, you have the right to transfer these data to another Data controller.
Right to object
You always have the right to object to our processing of your personal data for direct marketing, including the profiling that is done by us, in order to target our direct marketing. You also always have the right to object to data treatment which we do on the basis of our legitimate interests cf. section 2.1 & 2.3, if such objection relates to your personal situation.
Right to withdraw consent
You have the right at any time to revoke consent which you have given us, to a given processing of personal data. We have implemented appropriate technical and organizational security measures, in order to prevent accidental and illegal destruction, loss, alteration and deterioration of personal data and to prevent unauthorized access or misuse. Only employees who have a real need to access your personal data to do their job will be permitted access to it.
